ICASA ready for data theft complaints

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Newly-appointed Communications Minister Mmamoloko Kubayi says ICASA (the Independent Communications Authority of South Africa) is ready to receive complaints related to the theft of mobile phone data.

Kubayi was responding to questions during her maiden appearance as head of communications in the National Council of Provinces on Wednesday.

Economic Freedom Fighters (EFF) Member of Parliament Nkagisang Mokgotsi had asked whether the department has conducted an investigation into the alleged theft of customer data.

The minister, who had chaired hearings on the cost of data under the banner #DataMustFall, said ICASA was yet to receive complaints.

“The Independent Communications Authority of South Africa has established a complaints and compliance committee, in terms of section 17(a) of the ICASA Act number 13 of 2000, to investigate and, if appropriate, make a finding on all matters referred to the authority and complaints received by it.

“To date, the authority has not received any information regarding the theft of data,” Kubayi said. “However, upon receipt of such information, a detailed investigation will be conducted and a report can be available.”

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